HubSpot AI Agents (2024 Overview, Features, Examples, and Pricing)
An overview of AI Agents both native and integrated with the HubSpot Platform.
Our team has been building and exploring so many different AI tools and automations this year.
HubSpot's AI Enhancements: Introducing Breeze
On September 19 at Inbound 2024, HubSpot continues to push the boundaries of AI integration across its platform. The recent announcement of Breeze, HubSpot's comprehensive AI solution, marks a significant leap forward in how businesses can leverage artificial intelligence for growth and efficiency.
What is Breeze AI in the HubSpot Platform?
Breeze is HubSpot's new AI that powers the entire customer platform. It's designed to be a complete AI solution for go-to-market teams that's easy to use, fast to deliver results, and unified with their customer data. Breeze consists of several key components:
- Breeze Copilot: An AI companion that boosts productivity and makes work easier across HubSpot, browsers, and mobile devices.
- Breeze Agents: AI experts that automate work end-to-end, getting results fast.
- Breeze Intelligence: Provides a complete, unified view of the customer.
- 80+ Embedded AI Features: Spread across the customer platform for various tasks, from remixing content to predicting sales forecasts.
Breeze Agents: The Next Generation of AI Automation
Among these components, Breeze Agents represent a new era in AI-powered automation for HubSpot users. These AI agents are designed to complete work from start to finish, offering unprecedented levels of autonomy and efficiency. The initial rollout includes four specialized agents:
- Content Agent: Generates high-quality content like landing pages, podcasts, blogs, and case studies, all written in your brand voice and informed by your Smart CRM data.
- Social Media Agent: Analyzes your social presence and creates posts based on your company details, audience, industry, and marketing best practices.
- Prospecting Agent: Engages leads by researching and sending personalized outreach to prospects in your Smart CRM, using intent signals to craft the right message at the right time.
- Customer Agent: Automates support responses 24/7, trained on your knowledge base, website, and blog content to provide instant, accurate customer assistance.
These Breeze Agents are currently in beta, signaling HubSpot's commitment to refining and expanding their AI capabilities based on user feedback and real-world application.
At Inbound 2024 we can see all of the work HubSpot has put in to their customer platform with integrating AI across every hub.
Dharmesh has also launched Agent.Ai which I would recommend signing up for. Agent.ai is a marketplace and professional network for A.I. agents where you can discover, connect with and hire A.I. agents to do useful things.
We thought we would start to break down what's coming soon with these HubSpot specific AI Agents and the existing features of the AI Assistants within the platform.